Our Company Vision and Philosophy
Our vision is that every adult with sensory, and/or memory impairments, achieves the most out of their interactions and experiences with our products.
Our mission is to support educators, medical professionals, families, and carers, by providing an inspiring and extensive range of affordable sensory and memory resources.
Our goal is to provide “a wide range of great quality products, at the right price, delivered on time, every time”.
At Dementia Emporium, it’s not just about delivering excellent customer service but also the added combination of knowledge & expertise and how we use it to get the best results for our customers. We believe our success is down to our dedicated personal service, professionalism, and support provided not only throughout the sales process but after sales too.
Every day at Dementia Emporium we strive to raise the bar even higher. However, the measure of our ultimate success is down to the total satisfaction and positive feedback from you – our customers. So please relax – you’re in excellent hands!
OUR CORE VALUES
We are a small community focussed company with a big heart and we hold firmly to a few core values:
- Upholding our reputation for honesty and integrity
- Delivering ‘Wow’ through our customer service
- Building a positive team and family spirit
- Promoting happiness and engagement for individuals
- Listening to what people say about us
- Committed to greatness
- NHS SBS Framework Agreement to supply Dementia Care Products and Sensory Resources.
Dementia Emporium is a small, privately owned company based in Wirral, Merseyside. Back in 2006, our owner and Director, Liz Howard, founded a children’s sensory site ‘Sensory Toy Warehouse’ after struggling to find affordable quality sensory products for her 2 sons experiencing special educational needs.
OUR STORY SO FAR
In 2016 Dementia Emporium was founded in response to rising demand from customers, care homes, carers, and staff. We are proud to supply dementia resources that have been well thought through and trialled for their effectiveness in stimulating reminiscence and engagement in people living with dementia to improve their quality of life and well-being.
We are a supplier to the NHS through our NHS SBS Framework Agreement to supply Dementia Care Products and Sensory Resources.
We are sure that you will be delighted with the wide and ever-updating range of products we have to offer you, all of which are safety tested and CE marked for your complete confidence.
We don’t rest on our laurels and love sourcing new products and resources. However, if there’s something you’ve been looking for but can’t find, then challenge us to find it for you!
We build honest and trusted relationships with our customers. We pride ourselves on our outstanding customer service and firmly believe our customers deserve the best – it’s what sets us apart and what keeps our customers coming back.